More news from the Incredible Shrinking World of Telecom.  It look as if Zayo is going to acquire the assets of Electric Lightwave.  

Comcast Is Offering a Free Month of Service

Learn about the different types of Ethernet available, their benefits and other important considerations when selecting a service

Comcast Business Expands Network and Increases Capacity in Bellevue’s Office Parks. Millions invested to benefit over 400 businesses in multiple office parks in Bellevue.

Caisson Can Now Sell Shoretel!

Caisson this week helped a school parish in Edmonds, WA save thousands of dollars on Ethernet services with Integra Telecom.

Featured industry: Education

Featured service: Ethernet over TDM

Caisson services for this project:

• Ongoing account monitoring 
• Resolved service quality issues
• Conducted a telecom services audit
• Presented price options from competing providers
• Negotiated renewal contract

Caisson has helped the education industry with telecom for a decade. It's our great pleasure because we know how important schools are to our communities. 

That's why we were thrilled this week to help a long time school customer renegotiate its Ethernet services contract and save nearly $2,500 a year. 

Today's schools are in a unique position with regard to IT infrastructure. So much of learning is going online. Network security is an ongoing issue. Schools need robust Wi-Fi networks, public networks, office administration networks, and all of them need to be connected to high speed Internet access. Schools need sophisticated firewalls to prioritize traffic and network security. E-911 must be activated. The list goes on. And the cost goes up.

In this case, we made the cost go down.

Integra launches Office Apps Powered by Microsoft Office 365

Caisson helps a Seattle-based biotechnology company establish business Internet service at its new location in Spokane, WA.

Featured Business Internet Service:

• 50 Mbps x 10 Mbps Cable Internet from Comcast Business

Featured Caisson Services:

• Determined providers with Internet access at the location
• Presented service provider and price options
• Sold the service and negotiated the contract on behalf of the client
• Tracked the account through installation

Case Study:

The client in this case study is a large CRO (Contract Research Organization) in Seattle that provides support to the pharmaceutical, biotechnology, and medical device industries around the world.

For this project, Caisson's chief task was to qualify the new location for service and determine pricing from competing service providers, fast.

Taphandles LLC needed to consolidate services at its branch locations, potentially incurring thousands in early termination penalty fees. It also needed more bandwidth at its headquarters in Seattle. Caisson turned these two projects into one by negotiating with the service provider for a win-win.

Business Ethernet services featured in this project:

• 100 Mbps Ethernet over Fiber (EoF) from Integra Telecom

For this project Caisson:

• Served as single point of contact for sale and installation of the EoF service upgrade at Seattle location. 
• Managed the consolidation of services at client's branch locations.
• Successfully negotiated for thousands of dollars in early termination penalty fees to be waved.

Ultimately, Caisson got Integra Telecom to wave all early termination fees associated with disconnecting services at the client's branch locations because Integra would be upgrading the client's Ethernet over Fiber (EoF) service at its Seattle location.  

For the Seattle upgrade, Caisson boosted the client's Integra service from 30 Mbps to 100 Mbps Ethernet over Fiber (EoF) to meet the client's bandwidth requirements.