Caisson this week helped a school parish in Edmonds, WA save thousands of dollars on Ethernet services with Integra Telecom.

Featured industry: Education

Featured service: Ethernet over TDM

Caisson services for this project:

• Ongoing account monitoring 
• Resolved service quality issues
• Conducted a telecom services audit
• Presented price options from competing providers
• Negotiated renewal contract

Caisson has helped the education industry with telecom for a decade. It's our great pleasure because we know how important schools are to our communities. 

That's why we were thrilled this week to help a long time school customer renegotiate its Ethernet services contract and save nearly $2,500 a year. 

Today's schools are in a unique position with regard to IT infrastructure. So much of learning is going online. Network security is an ongoing issue. Schools need robust Wi-Fi networks, public networks, office administration networks, and all of them need to be connected to high speed Internet access. Schools need sophisticated firewalls to prioritize traffic and network security. E-911 must be activated. The list goes on. And the cost goes up.

In this case, we made the cost go down.

Residential service? No problem. Quick like a bunny. Like today, I went to CenturyLink online, qualified my residence for faster Internet and chose my product (100 Mbps Internet). It took me less than 5 minutes to order the service and it's scheduled to be installed in 5 business days. Hop hop!

Business services? Thirty to 90 days is standard depending on what you order. It takes a minimum of 30 days to turn up DSL. It takes months to turn on Fiber service (60 - 90 days is standard turnaround for Fiber installs). Need any augmentation or builds? That can take up to 6 months. That's S-L-O-W like a tortoise. Not to mention maddening. Especially this day in age when retailers are delivering items same day.