Metro E Proactive Monitoring from Comcast Business
A common question raised with Comcast Business Metro Ethernet products is whether or not they have “proactive monitoring.” In fact, Comcast provides proactive monitoring as a value-added service today.
Comcast has a dedicated surveillance team in place that is staffed 24 x 7. They currently have a “eyes on glass” approach and monitor spectrum for any unreachable customer premise devices.
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