My company, Caisson Technologies is an authorized agent of Comcast Business. Have been for 7 years. During that time, the mega company has definitely been a leader in expanding access to high-speed Internet and data to more businesses in our region, now including commercial areas in the Kent Valley. Here is the announcement from Comcast Business:

Comcast Business announced the expansion of its commercial fiber network, capable of bandwidth up to 10 Gigabits per second (Gbps), to underserved commercial areas in Kent, Washington, the sixth largest city in the state.

The network build out will bring Comcast Business Ethernet services to more than 150 local businesses for the first time, providing a cost-effective solution to increase speed, scale bandwidth, or connect multiple office locations on one dedicated network.

In my 14 years of telecom, I’ve never heard of a carrier flat out loosing a customer’s telecom number. Until last month.

One of my clients called to report that three of its 250 DIDs stopped working. I called the carrier to find out why. Turns out the carrier gave them to another customer by mistake.

I’m afraid this is a sign of the times. All of the consolidations, acquisitions and billing platform migrations occurring within the telecom carrier realm right now mean that mistakes are happening. Even with the best of carriers.

Mistake-Proof Your Business Telecom Services with these 3 Easy Steps.