CaseStudy brian wade CaseStudy brian wade

Business Internet Spokane, WA: Caisson helps biotech company expand across the state

Caisson helps a Seattle-based biotechnology company establish business Internet service at its new location in Spokane, WA.

Featured Business Internet Service:

Featured Caisson Services:

  • Determined providers with Internet access at the location
  • Presented service provider and price options
  • Sold the service and negotiated the contract on behalf of the client
  • Tracked the account through installation

Case Study:

The client in this case study is a large CRO (Contract Research Organization) in Seattle that provides support to the pharmaceutical, biotechnology, and medical device industries around the world.

For this project, Caisson's chief task was to qualify the new location for service and determine pricing from competing service providers, fast.

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2014 Telecom Expo Reveals Smart Trends But Highly Biased Council

This week, I attended the 2014 Integra Telecom Tech Expo. Keynote was Mitel Vice President of Sales Engineering, Joshua Haslett talking about the new role of CIOs as the "front-edge source of product innovation and customer engagement for businesses." Speakers from Metaswitch, Polycom, ADTRAN and Ciena addressed topics, including networking for the hybrid cloud, network virtualization as it relates to Wi-Fi deployment, and security with hosted exchange. Happy to go into detail about any of these topics. If you're interested give me a call or leave a comment. But here's what you really need to know about the latest trends in business telecom:

Information that comes from telecom carrier representatives is highly biased.

At the expo, if you listened to the cloud services representatives you might think the whole world is moving to the cloud and that you're crazy not to move to the cloud yourself.

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Caisson 1st to Offer Comcast's Business VoiceEdge™ in Seattle

Caisson president Brian Wade becomes one of the 1st independent telecommunications consultants in Seattle to successfully complete Comcast's Business VoiceEdge™ training and certification program. That means we can now bring you Comcast Business VoiceEdge™ along with Comcast's Business Internet service.

Basically a VoIP PBX in the Cloud, Comcast Business VoiceEdge™ (BVE) service is a fully managed voice solution. Five to 500 employee, single or multiple location businesses can use this service to save time and money. Call us today and we'll help you deploy Comcast Business VoiceEdge™ service.

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